Shipping Policy
Most orders for stock pouches or ribbon placed before noon West Coast Time will
ship on the same day. Orders placed after that time, will be shipped the next
business day. Some products may take up to 2 business days to ship.
Shipping Options
When ordering through our on line store you have the option of selecting "Best
Economical Way" for shipping, these orders will be shipped either UPS Ground or
USPS Mail, at our discretion . Expected delivery for these shipments is
approximately 3-7 days.
You can also select from UPS shipping options, including UPS Ground, 3rd Day,
2nd Day, and Next Day. If expedited shipping is required. Please make sure to
place your order before noon West Coast Time. Orders placed later in the afternoon
may be shipped the next business day. We will contact you via email if any items
are out of stock.
Your shipping quantity will be calculated at the time of check out. Shipping rates are
based on weight and destination. At this time you can determine the method
which is will work best for you.
Over $200.00 - Please contact us for shipping amount. Additional
shipping fees may apply.
Euro totes, tissue paper and t-shirt bags are not included in the shipping structure.
Order over 10 lbs - additional fees may apply.
Shipping fees may vary for orders placed via phone, fax or email.
Refund Policy
No returns for pouches or ribbon are accepted without the authorization of Pouch
Depot. All requests for returns must be made within 10 days of receipt of
merchandise. Unauthorized returns are subject to a 20% restocking fee. Custom
orders, tissue paper, euro totes and shred are not returnable.
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INTERNATIONAL ORDERS
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We welcome international
orders, but we are not able to
process them through our
online check out. We would
be happy to take your
international order via phone
(213-746-8850) fax
(213-746-2236) or email. We
would also be happy to
provide you with a shipping
quote before you place your
order. Buyers are
responsible for duty and
custom fees within the
country of destination.
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